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Privacy Policy

Score Sure > Privacy Policy

BACKGROUND:

Rhodes Consultancy Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.scoresure.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and

/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;

“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified

from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable,

incorporate the definitions in the Data Protection Act 2018 and the Data Protection and Privacy Electronic Communications

(EU Exit) Regulations 2019 collectively referred to in this document as the “Data Protection Regulations”;

“We/Us/Our” means Rhodes Consultancy Limited, a limited company registered in England under company number 13520048,

whose registered address is, of 28 Hopwood Road, Middleton, Manchester, England, M24 6HY; and

“UK” means the United Kingdom

  1. Information About Us

2.1 Our Site is owned and operated by Us.

2.2 Score Sure is a trading name of Rhodes Consultancy Limited – a company registered in the UK under company number 13520048. Rhodes Consultancy Limited is registered with the Information Commissioner’s Office under the number ZB231828.

2.3 Our Data Protection Officer can be contacted by email at support@scoresure.co.uk, or by post. Please address postal correspondence to: The Data Protection Officer, Rhodes Consultancy Limited, 28 Hopwood Road, Middleton, Manchester, England, M24 6HY.

2.4 We trade in the UK to provide consumers with access to a Social Data reporting and social data score as well as other data analysis and monitoring tools.

  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  1. Your Rights

4.1 As a data subject, you have the following rights under the Data Protection Regulations, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data We hold about you (see section 12);

4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for particular purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

  1. What Data Do We Collect?

Depending upon your use of Our Site and/or our services, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies and Our Cookie Policy):

5.1 name;

5.2 home address and residential status;

5.3 date of birth;

5.4 gender;

5.5 business/company name

5.6 job title/profession;

5.7 contact information such as email addresses and telephone numbers;

5.8 demographic information such as postcode, preferences and interests;

5.9 IP address;

5.10 cookies and tracker information from your browser and/or device;

5.11 web browser type and version;

5.12 operating system;

5.13 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

5.14 details of your social media data

5.15 where you contact us by phone, email or post a record of that contact;

5.16 Where you contact us by phone we will retain a recording of that call;

  1. HOW WE USE YOUR DATA

We have set out below a description of all the ways we plan to use your personal data collected on the Site (excluding the Subscribers’ Area – see the Privacy Notice contained within the Score Sure Terms for a description of this), and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate:

Lawful basis for processing including basis of legitimate interest

To make decisions on your Subscription. Rhodes Consultancy Limited does not envisage that any decisions will be taken about you using automated means, however Rhodes Consultancy Limited will notify you in writing if this position changes

Performance of the contract for the Score Sure Subscription

To process, provide you with and manage your Subscription and provide Score Sure

To communicate with you by e-mail, telephone or post if you have purchased Score Sure from Rhodes Consultancy Limited, either regarding the purchase or other matters regarding transactions between you and Rhodes Consultancy Limited or your customer relationship with Rhodes Consultancy Limited

To administer the Subscribers’ Area.

To contact you regarding any specific enquiry you make.

To collect payments when due.

Internal record keeping.

(a) Necessary for Rhodes Consultancy Limited’s legitimate interests (for running its business)

(b) Necessary to comply with a legal obligation

To improve its products and services

Necessary for Rhodes Consultancy Limited’s legitimate interests (to develop its business and inform its marketing strategy)

Statistical analysis.

Necessary for Rhodes Consultancy Limited’s legitimate interests (to study statistical trends within the business, to develop its business and inform its marketing strategy).

Fraud prevention.

Necessary to comply with a legal obligation.

Debt collection.

  • Necessary for Rhodes Consultancy Limited’s legitimate interests (to recover debts due to it).

To contact you by e-mail, telephone or post in order to share information with you about products, services and events from Rhodes Consultancy Limited and other members of the Rhodes Consultancy Limited that may be of interest to you

You have consented to this.

To contact you for market research purposes, if you have not objected to such use.

  • Necessary for Rhodes Consultancy Limited’s legitimate interests (to understand whether customers value their product, to help it provide a better service to you, and to develop and improve its products and services).

Lawful basis for processing including basis of legitimate interest. To provide you with access to the Subscribers’ Area if applicable Performance of the contract for the Score Sure subscription To contact you regarding any specific enquiry you make.

(a) Performance of the contract for the Score Sure subscription

(b) Necessary for our legitimate interests (for running our business, to develop our business) Internal record keeping

  1. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2 All our customer data is sorted and accessed from our servers which are based in Ireland.

7.3 However, some or all of your data may be stored/transferred outside of the UK. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the UK, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and in compliance with the Data Protection Regulations including:

7.3.1 Carrying out due diligence on prospective parties to which we wish to transfer the data to;

7.3.2 Carrying out a risk assessment on the country to which we will transfer data to ensure that the protection offered to data subjects is equivalent to those provided in the UK, or accepted by the UK regulator as having adequate levels of protections (i.e. an adequacy decision exists)

7.3.3 Having in place written contracts on the transfer and use of the data (or using model contract clauses) that set out clearly the responsibilities of each party and the rights of data subjects;

7.3.4 Transferring data in an encrypted form or using a secure file transfer protocol; and /or

7.3.5 Limiting the transfer of data to only data that needs to be transferred to achieve the purpose.

7.4 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. Steps We take to secure and protect your data include:

7.4.1 using latest SSL technology to encrypt the transfer of any financial information, such as credit/debit card numbers;

7.4.2 data that is stored on Rhodes Consultancy Limited’s servers is treated as proprietary and confidential and is not available to the public;

7.4.3 internal security policy with respect of the confidentiality of customer data allowing access only to those employees or third parties who have a need to know such information for the purpose of effectively delivering Rhodes Consultancy Limited’s services by means of user login and password requirements;

7.4.4 routinely evaluating our data security practices to identify security threats or opportunities for improvement. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

  1. DO WE SHARE YOUR DATA?

We may share limited personal information with other companies within the Rhodes Consultancy Limited e.g. to the extent needed for proper management and parental analysis and decision making.

8.1 We may also disclose your personal information:

8.1.1 In response to a court order, or a request for cooperation from a law enforcement or other government agency;

8.1.2 To establish or exercise our legal rights; to defend legal claims; or as otherwise required or permitted by applicable laws and/or regulations;

8.1.3 When we believe that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property or safety of Rhodes Consultancy Limited, other Rhodes Consultancy Limited members, customers, staff, suppliers or others; to comply with applicable law or cooperate with law enforcement; or to enforce our terms or other agreements;

8.1.4 To prospective or actual buyers in the event that we sell any of our business or assets, or to other Rhodes Consultancy Limited Group members in the event of a reorganisation.

8.2 We will not otherwise transfer, disclose, sell, distribute or lease your personal information to third parties unless we have your permission to do so or are otherwise required or permitted to do so by law.

8.3 The GDPR permits the export of personal data to other countries subject to the provision of adequate levels of protection for the processing of such personal data. We will ensure that if we transfer your personal information outside the EEA, adequate safeguards are put in place to protect your personal information as data protection standards in those countries may differ from those in the EEA.

8.4 Please contact our Data Protection Officer on the contact details set out in section 1 of this Privacy Notice if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

  1. WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?

9.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.

  1. HOW CAN YOU CONTROL YOUR DATA?

10.1 In addition to your rights under the Data Protection Regulations, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you control on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

  1. YOUR RIGHT TO WITHOLD INFORMATION

11.1 You may access Our Site without providing any data at all.

11.2 You may restrict Our use of Cookies. For more information, see section 13 and Our Cookie Policy

  1. HOW CAN YOU ACCESS YOUR DATA?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Regulations, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at support@scoresure.co.uk, or using the contact details below in section 14.

  1. OUR USE OF COOKIES

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve services. In addition, Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. For more details, please refer to Our Cookie Policy.

  1. CONTACTING US

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at support@scoresure.co.uk, by telephone on 0161 315 0462, or by post at Score Sure, 28 Hopwood Road, Middleton, Manchester, England, M24 6HY. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

  1. CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.